We realise you may be feeling anxious at this time about your pet’s wellbeing.
However, we wanted to reassure you that we’ll do all we can to support you and your pet – should the need arise.
We are continuing to offer as full a range of services for our patients as possible, while adhering to Covid-19 safety guidelines. We are open to support you and your needs.
Pet owners should attend their pre-arranged appointments unless they are contacted directly by us and advised otherwise.
Referring veterinary practices can continue to refer cases and call our team for advice.
Guidance for visiting a practice:
From the 20th September 2021 we will permit entry of clients and their pets into our clinics with the following COVID precautions:
- Clients must wear a mask at all times when in the building
- If you are unable to wear a mask we will collect your pet from the outside the building
- One family member will be permitted into the building for each animal
If you’ve been exposed to COVID-19, had close contact with someone who has, or you’re experiencing symptoms (new persistent cough and/or fever), and your pet needs veterinary care, please call us. We will be able to advise you on how your pets can receive the care they need.
If you have been self-isolated with COVID-19 and have recently visited one of our practices, please let us know as soon as possible. This is so we can implement measures to protect our staff and other clients.
If you need to change any appointments because you are in isolation, please call us and we will rearrange these for you.
We are following the government’s most recent advice regarding the measures we need to take to help control the spread of COVID-19.